
365 Days Free Support!
We Are Right Here For All The Support That You Need
Tech Support
We offer infinite free support to all our customers 365 days a year. You can contact us via email or WhatsApp and we will respond within 2 to 3 hours. We are committed to resolve your query in max 24 hours
Monthly Review Call
Everyone has lot of questions when it comes to technology, its use and functionality. We are right here to ensure all your questions, queries and doubts are cleared and that’s why we have a monthly review call with all our customers.
Frequently Asked Questions
Who Can Start A Website?
Anyone on this planet can start a website which can be used to various purposes, be it personal branding, business, NGO, ECommerce and more.
What Is Needed To Start A Website?
We need to have the skin in the game, else there is no fun. Once you decide that you want to start your website, we will have a very professional Google Meet or Zoom Call where we will discuss your requirement. Once done, we will send you a proper invoice for the job with our delivery time commitment depending on the complexity of the website. You pay 50% advance and rest you could pay as we progress.
What Is The Guarantee Of My Money?
We truly believe in “Honesty is the best policy” as a meagre sum of $50 or $100 invoice wont suffice for long. Besides this we believe in long term relations. Also, just for your safety, we can start the payment cycle using a platform such as freelancer.com where you can track the progress and pay milestone wise.
Who Will Provide The Content For The Website?
Generally business owners have their own content, pictures, and info about their own business. however, if you dont have that, please do not worry. We will create content for you, and use relevant pictures, photos which will increase your website experience.
Can We Integrate Payment Gateway?
Payment gateway integration is a tedious task which we take very seriously. You will need to provide details of the API for integrating the payment gateway to the website however, there would be extra charges for the integration as this needs some extra and complicated coding.
Can I Edit / Update My Website In The Future?
As we mentioned, any support that you need would be completely free 365 days a year. However, if you want to add / remove any content or media from your website, we could do that for you on instance based payment of $10 / Hr.
How Do I Get SEO Done For My Website?
SEO is a completely different ball game, it needs a lot of activity and time investment along with funds. Depending on what SEO requirements you may have, we can provide you services @ nominal charge of $10 / Hr. Any extra expense that is required for SEO to be implemented such as tools, plugins, support etc needs to be paid as extra at actuals which will be transparently informed to you.
Do You Also Provide Logo Design Services Along With Website Designing Services?
We are a bunch of enthusiastic individuals committed to our work. We do everything and anything that pertains to ensure customer enlightenment.
Do You Also Provide Domain Name Registration Services?
Yes, we do provide Domain Name Registration service which we will register the domain and use our hosting server to host thew website too. There is a meagre cost of $50 per domain + Hosting to be hosted on our servers.
Do I Have A Vendor Lock With You?
If the website you have purchased is hosted on our hosting, we will just charge for the year for hosting services before you move your website to a different hosting. If you have purchased a dedicated hosting and domain then the ownership is completely yours. We will handover the domain along with the username and passwords to you. We still would request you to keep the information with us just in case you need support. however, it completely depends on you if you want to do that.
Which Platform Would Be Used To Build My Website?
The pricing mentioned is for a Content Management System, WordPress & WooCommerce. However, we could build website on Drupal, HTML, CSS, Bootstrap, PHP & MySQL Database too for which you need to contact us on +91 8369838421 on WhatsApp.
Is SSL Included In The Package Or Do I Need To Purchase Separately?
We provide FREE SSL Certificate. Having an SSL on the website is very important to ensure the data is safe. Without SSL, no one would trust you or your business, you wont get payment gateway, you wont get business. It is utmost important in todays world to have SSL. There is also a paid version of SSL which you could purchase just in case you wish.
Is There A Refund Policy?
We have a Full Refund Policy, No Questions Asked within 24 Hours of placing the order. Once the 24 hours are past, no refund can be provided as lot of expense is done like domain purchase, hosting purchase, development charges and this is only due to our commitment to try and deliver the website to you within a week.
What If I Have Another Question?
We are glad to talk to you and answer all your questions, please feel free to contact us on +918369838421 on WhatsApp and we will respond promptly.